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Hooshtel

هوشتل

Hooshtel

AI Contact Center with call answering, reporting and analysis, human assistant, and more...

About the application

Application overview

Hooshtel is an AI-based contact center platform that, instead of relying on pre-recorded scenarios or complex menus, truly understands the call. This system analyzes the caller's speech, identifies the purpose of the call, and provides an appropriate response or takes necessary action based on your business logic.

Hooshtel can answer calls, make calls, direct requests to the correct department, assist human operators, and ultimately generate detailed analytical reports from all conversations. This platform is designed for businesses that want their contact center to be scalable, intelligent, and controllable.

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